Accreditations & Memberships | The Trusted Online Estate Agent

Accreditations & Memberships

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Jump-Pad is member of The Property Ombudsman (TPO) who’s members abide to code of practice for Estate Agents, in the unlikely event you are unhappy with the service provided by an agent member, the TPO will provide a free impartial independent service for unresolved disputes.

Authorised by the government to protect deposits for tenancies in England and Wales the Deposit Protection Service is the biggest provider of deposit protection in the UK. They’ve been providing a simple, hassle free service for over 10 years, and in that time have looked after more than 5 million deposits, so you can rely on them to keep your deposit safe.


Client Money Protect is a government Client Money Protection Membership Scheme that protects any money held by their members (including Jump-Pad) on behalf of their clients should the member misappropriate it. 


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Jump-Pad has been independently identified as one of the top estate agents in the country and now features in the Best Estate Agent Guide.

The Best Estate Agent Guide is a website that lists the top estate agency branches in the UK. It was compiled by the Property Academy – an organisation set up to improve business performance and service standards in the property industry – with the support of Rightmove, the UK’s leading property portal.


There are c. 15,000 estate agents in the country and Jump-Pad was awarded Highly Rated in Sales and Exceptional in Lettings, putting us in the top 5% of estate agents in the country.


Over 3 billion data points were analysed by Rightmove, looking at factors including marketing, property views, enquiries and performance to ascertain the best performing agents. In addition, the Property Academy carried out 50,000 mystery shops to assess customer service levels.


The Best Estate Agent Guide is supported by Rightmove, the largest property portal in the country, which means that the assessment includes over 90% of all estate agency branches in the country. Further details

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The British Property Awards mystery shop local estate agents to identify the leading estate agent providing the highest levels of customer services.  We are delighted Jump-pad has been awarded GOLD in this years assessment.

Please use this link to the British Property Awards website